Twenty-four years ago, Mon dela Vega Singh started a modest cargo company with one customer and one pick-up truck. And he’s never looked back since. Today, Mon Cargo is arguably one of the most successful balikbayan box service companies in the Bay Area. While its competitors might have an inclination to challenge this claim, Mon Cargo’s thousands of customers would be quick to attest to the reasons why such a statement could easily be defined as accurate.
With over two decades of service provided to its customers - their children and, in some cases, grandchildren - Mon Cargo has been described with the use of some choice words: competent, reliable, outstanding and, in all instances, honest. No small feat. But not unexpected with the likes of Mon, founder and chairman of Mon Cargo.
What sets his company apart, though, seems to be the fact that Mon always had a passion for the business. He knows firsthand the ins and outs of his trade and has literally checked every nook and cranny of his chosen profession.
One case in point that bears mentioning is this little anecdote. Before his first attempt at providing this service to others, he actually studied how it would affect him. Filling up two balikbayan boxes, the former machinist/travel agent/mailman hired a cargo company at the time and observed how they dealt with their customers and their precious cargo. From there, he fine-tuned the operation and applied his own touch.
Today, Mon Cargo continues to improve all aspects of their operations. And as the times change along with the needs of their customers, Mon Cargo adjusts to such needs. Which is why, with the growing number of Fil-Ams returning to the Philippines, a great deal of effort in providing great service to returning residents stays at the top of their list.
But while Mon Cargo has grown to full corporate status, in a lot of ways, they are still reminiscent of the old friendly neighborhood corner store. As the recession hit, more and more people were greatly affected financially. As Fe de los Reyes, in-house artist and VP for Marketing and Promotions, explains “The recession affected everyone. And yet, ang Pinoy, kahit hirap na, nagpapadala pa rin sa mga mahal sa buhay sa Pilipinas. And we adjust to their needs. We extend promos and we try to help hanggang kaya. Whatever their concerns are, MON CARGO always tries to help.”
“Tulad ngayon,“ Fe continues, “sa hirap o ginhawa--tuloy pa rin ang Pasko. And we will continue to accommodate our customers. Meron kaming 5+1 and 1+1 promo. You send 5 regular boxes to the Philippines, your 6th box is free. And you don‘t have to send them nang sabay-sabay. Or send 1 box naman meron kang 1 minibox free."
But the beauty of the whole thing is that through good or bad times, promo or not, the quality of Mon Cargo’s service is always of the same high standards. As Agnes Doniego Singh, President and CEO, so famously says, “In all our dealings, we make it a point to be friendly, courteous, fair and compassionate.” And that’s exactly what their customers take from their experience with Mon Cargo.
Which is why their tagline just feels so right. As Ms. de los Reyes utters in their newest ad, “Mon Cargo, Ang Best Friend Ko.. Sigurado!”. Because that’s what best friends do.
Mon Cargo Services Inc. offers the following services: Container Shipments for Returning Residents, Crating - Home Appliance / Furniture, Vehicle Shipments, Airline Tickets, Free Pick-Up, Free Replacement Box, Free Strapping, Insurance up to $ 500.00. To avail of Mon Cargo’s promotions, please call us toll free: 1-800-432-4300. For more information, visit our website at www.moncargoservice.com
WE WELCOME AGENTS!!
With over two decades of service provided to its customers - their children and, in some cases, grandchildren - Mon Cargo has been described with the use of some choice words: competent, reliable, outstanding and, in all instances, honest. No small feat. But not unexpected with the likes of Mon, founder and chairman of Mon Cargo.
What sets his company apart, though, seems to be the fact that Mon always had a passion for the business. He knows firsthand the ins and outs of his trade and has literally checked every nook and cranny of his chosen profession.
One case in point that bears mentioning is this little anecdote. Before his first attempt at providing this service to others, he actually studied how it would affect him. Filling up two balikbayan boxes, the former machinist/travel agent/mailman hired a cargo company at the time and observed how they dealt with their customers and their precious cargo. From there, he fine-tuned the operation and applied his own touch.
Today, Mon Cargo continues to improve all aspects of their operations. And as the times change along with the needs of their customers, Mon Cargo adjusts to such needs. Which is why, with the growing number of Fil-Ams returning to the Philippines, a great deal of effort in providing great service to returning residents stays at the top of their list.
But while Mon Cargo has grown to full corporate status, in a lot of ways, they are still reminiscent of the old friendly neighborhood corner store. As the recession hit, more and more people were greatly affected financially. As Fe de los Reyes, in-house artist and VP for Marketing and Promotions, explains “The recession affected everyone. And yet, ang Pinoy, kahit hirap na, nagpapadala pa rin sa mga mahal sa buhay sa Pilipinas. And we adjust to their needs. We extend promos and we try to help hanggang kaya. Whatever their concerns are, MON CARGO always tries to help.”
“Tulad ngayon,“ Fe continues, “sa hirap o ginhawa--tuloy pa rin ang Pasko. And we will continue to accommodate our customers. Meron kaming 5+1 and 1+1 promo. You send 5 regular boxes to the Philippines, your 6th box is free. And you don‘t have to send them nang sabay-sabay. Or send 1 box naman meron kang 1 minibox free."
But the beauty of the whole thing is that through good or bad times, promo or not, the quality of Mon Cargo’s service is always of the same high standards. As Agnes Doniego Singh, President and CEO, so famously says, “In all our dealings, we make it a point to be friendly, courteous, fair and compassionate.” And that’s exactly what their customers take from their experience with Mon Cargo.
Which is why their tagline just feels so right. As Ms. de los Reyes utters in their newest ad, “Mon Cargo, Ang Best Friend Ko.. Sigurado!”. Because that’s what best friends do.
Mon Cargo Services Inc. offers the following services: Container Shipments for Returning Residents, Crating - Home Appliance / Furniture, Vehicle Shipments, Airline Tickets, Free Pick-Up, Free Replacement Box, Free Strapping, Insurance up to $ 500.00. To avail of Mon Cargo’s promotions, please call us toll free: 1-800-432-4300. For more information, visit our website at www.moncargoservice.com
WE WELCOME AGENTS!!
